The ability to communicate effectively is a powerful skill, one with real and significant consequences. This is particularly true in the 21st-century workplace, where we use words and images to address needs, solve problems, persuade audiences, and even arrange the details of our professional and personal lives. Communication requirements and expectations are constantly changing, whether we work in small business, large companies, non-profit organizations, research labs, or hospitals. As such, we need to be adaptable writers and readers of all kinds of documents — from print to digital. This course offers students an introduction to professional communication in theory and practice. We will pay special attention to audience analysis, persuasive techniques in written and oral communication, document design strategies, and ethical communication practices. Recommended preparation: Passing grade in an Academic Inquiry Seminar or SAGES First Seminar. Counts as a Communication Intensive course.